| Frequently Asked Questions
- What are your payment terms?
We accept Visa, Visa CheckCard, MasterCard, MC CheckCard,
American Express, Discover, Diner's Club
- How much are shipping costs?
We pay all shipping costs within the continental United States. We ship via UPS, FedEx, or
Common Carrier. Sorry, we are not accepting orders for shipment outside of the United States.
Shipping costs to Alaska and Hawaii are extra. We do not deliver to P.O. Boxes!
- How long does it take to receive my shipment?
All in stock area rugs are shipped out next day and usually arrive at your door within 1 week.
Special orders may take longer to arrive.
- What kind of quality kind I expect from your rugs?
All of our name brand rugs are guaranteed first quality and come with our 15 day Satisfaction
Warranty and One Year Manufacturers Warranty.
- What if I don't like the rug after I receive it?
You are covered by our 15 day Satisfaction Warranty. CLICK HERE FOR MORE DETAILS.
- How can I order rugs from you?
Detailed ordering information can be found at our web site. CLICK HERE.
- Rugs colors on your computer monitor
Because of differences in color calibration of different monitors, the colors depicted on this
website may not be an exact representation of the true product color.
- $1.00 Area Rug Deal!
Available to only one customer order per year.
- *Win A Rug Contest.
Every 100th customer wins a free matching area rug of equal or lesser value. The lucky winner
will be notified by telephone if they are our 100th customer. You must purchase an area rug to
qualify.
New Carpet Now Inc. employees and their families are not eligible for this contest,
All suppliers employees and their families are also not eligible for this contest.
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